Posts tagged “charges”

It's all change in the world of mobile phones. First for the good news... we've just seen the big Apple release, and the Samsung Note 9 which was released not long before that. But you may not know that all the networks are now bringing in a spend cap for their business customers. 
 
Plus, any customers upgrading or connecting a new line will now be required to decide how much they would like to set a cap at. You might ask why or what I'm on about? The reason is more simple than it sounds. Some customers are getting a shock when they discover their bill has a massive overspend after they have been on holiday, have rung too many premium numbers and sent lots of picture messages - all those extras not included in your tariff, the ones in the small print. 
With apps using more and more data, do you really know how much data you are using? Or when you are nearing your limit?  
 
If you're like some of our customers - and you have a thing for looking up the answers to all those burning questions while you're on the move, or if you just like to watch movies on the go, or to regularly stream your music - you might need to know your data usage. 
 
Well, it's easier than you might think to find out. And the best news, you don't need another app to do it! 
If you haven't noticed an increase in your monthly mobile phone bill, you will soon. 
 
All the networks announced it was time to hike the prices up in line with inflation - otherwise known as RPI increases - and sent out letters to all their customers notifying them of the changes. 
 
There haven't been any increases for a while, which makes this one hurt so much and feel so unexpected. 
 
EE were the first to make the announcement some weeks ago but O2 and Vodafone followed suit shortly afterwards. EE and Vodafone's increase for Business customers is 4.1%, O2's increase is 4%. This will affect all bills from the 30th of March. 
No matter how high the prices go, we're always able to find the cheapest and most cost-effective deals to suit your business. And right now, as the chillier weather starts to kick in, we're scouring the markets to find the best opportunities to save on your business utilities. 
We've got the antidote! 
 
There's nothing worse than coming back off your summer holidays to discover that you've been stung for roaming charges while abroad. 
 
And if that happened to you this summer, then you'll be pleased to know that there IS something you can do about it! 
Here's something to get you in tune this Autumn: 6 months FREE access to Apple Music with unlimited streaming*! This offer is exclusive to EE customers, and enables you to stream Apple Music without using up any of your data allowance. 
As you may or may not know, new EU legislation came into being as of the 15th of June which gives mobile users the ability to use their package allowances while travelling throughout Europe at no extra cost whatsoever! This brilliant new rule applies to all networks, from EE to Vodafone to O2 - and we've got you covered on all of them, meaning that if you're a Range customer you can use your regular minutes, texts and data packages as normal, without seeing roaming charges on your bill. 
From the first of April this year, most businesses in England will be able to choose their water supplier, instead of being forced to go with their regional water company (as is currently the case). 
Great news if you're someone who uses their phone while abroad: mobile phone roaming charges in the EU are to be scrapped by the middle of 2017 after new rules were formally approved by MEPs. 
 
Consumers will first see a significant cut in the charges from next April, before the full changes take effect from June the following year. It means EU mobile phone users will pay the same price to make calls, send text messages and use data as they would in their home country. 
Apple's data-munching update could cost you a FORTUNE! 
 
Have you used WiFi Assist recently on your Apple handset? It was issued as part of the iOS9 update and is supposed to ensure that users have the strongest internet connection possible at all times - but it does this by switching to Mobile Data if the WiFi signal is weak. 
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